Offering Options
Think about the last time you went to a restaurant and ordered a salad, and the server asks you this simple question. “What type of salad dressing do you want?” This is a pretty straightforward question. We have eaten a salad before, we know our preferences, right? So when we ask for Honey Mustard, which […]
The Didn’t Do It For You
Sending a thank-you note is so classy, so professional, so right, especially if you’re a leader. After all, someone on your team has gone above and beyond, or they have done an exemplary job on something you expressly asked them to do. That deserves a thank-you note, don’t you think? Here’s where I would like […]
Because we complained they’re hiding things now
I rent a portable toilet for the horse facility I own. Every month I pay for the rental, and things like EOW Service(assuming this is the actual cleaning out of the unit), Two Environment/Energy/Compliance items (they are identical in the description but have two separate fees) plus since Covid an Enhanced Safety Fee. In my […]
Are you using all of your senses?
Imagine for a moment that you are walking towards a barn. It’s a big barn and as you step from sunny outside into the deeply shaded wide aisle you stop to let your eyes adjust and get your bearings. Suddenly you realize that all of your senses are engaged. For a moment you don’t know […]
Zoom, Zoom, Kaboom!
Is it just me or are zoom-type meetings getting on your nerves too? To admit that my ego is engaged is perilous however I find that I can not be on a zoom-type call and not spend worrisome moments checking out how I look. I am focused on what’s in the background, is the angle […]
Can You Be Compassionate Through It All?
The weather has been on many people’s minds in the last few weeks. Snowstorms, ice, power outages, etc. When you are dealing with the weather, you are in it. Feeling it, experiencing it physically and emotionally. And, we can’t seem to see anything else but what is being expressed in our world, right this moment. […]
How are your mornings?
The last week of February, it feels like I just wrote the line, it’s the last week of January! We are two months into 2021 – Time to think, one month left in this first quarter, time to know if your new habits really turned into habits or are now in the “It was a […]
Are You Being Reactive or Creative?
The definition of reactive is showing a response to a stimulus. We react when something happens. Especially something unexpected. When things aren’t going our way, or when things startle or challenge us. Most of us REACT. If you’ve heard someone say something like, “Why do you have to react like that? Or “Please don’t get […]
How are you romancing your clients?
Valentine’s Day is this Sunday so I’m assuming you have got all the goodies for romance lined up for your special someone. What about for your clients? Here’s the definition of romance: a feeling of excitement and mystery associated with love. Do you love your clients? I know that word is rarely used in regards […]
Dogs Can Teach Us A Lot
A new compassionate documentary STRAY will be released on March 5th. It’s been my good fortune to view an advanced copy and it was both a study in how other cultures live and how strays everywhere adapt and forgive. This film is directed by a new filmmaker named, Elizabeth Lu and is something Variety Magazine review refers […]